Worried driver checking phone at a toll booth.

FBI Investigates Surge in Phishing Scams Targeting Toll Road Users

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The FBI is currently investigating a significant rise in phishing scams that involve fraudulent text messages claiming that individuals owe money for tolls. These scams have been reported across various states, with scammers impersonating legitimate toll agencies to deceive unsuspecting victims into providing personal and financial information.

Key Takeaways

  • Scammers are sending fake text messages about unpaid tolls.
  • Victims are urged to delete suspicious texts without clicking links.
  • The FBI encourages reporting these scams to help combat the issue.

Overview of the Scam

The phishing scam typically involves a text message that appears to be from a legitimate toll agency, such as E-Z Pass or Peach Pass. The message often states that the recipient has an outstanding balance and urges immediate payment to avoid additional fees or legal action. This tactic is designed to create a sense of urgency, prompting individuals to act quickly without verifying the authenticity of the message.

Widespread Impact

Reports indicate that these scams are not limited to one region but are affecting users nationwide. The Ohio Turnpike and Peach Pass in Georgia are among the agencies that have issued warnings about these fraudulent texts. The FBI has noted a sharp increase in complaints, with over 20,000 reports related to these scams in recent weeks.

How to Identify a Scam Text

To protect yourself from falling victim to these scams, consider the following tips:

  1. Do Not Click Links: Avoid clicking on any links in unexpected text messages.
  2. Verify the Source: Contact the toll agency directly using a known phone number or website, not the information provided in the text.
  3. Look for Red Flags: Be cautious of misspellings, awkward phrasing, or unfamiliar website addresses in the message.
  4. Report Suspicious Messages: Use your phone’s reporting features to flag unwanted texts and consider forwarding them to designated spam reporting numbers.

What To Do If You’ve Been Targeted

If you suspect that you have been targeted by a phishing scam:

  • Do Not Provide Personal Information: Never share sensitive information in response to unsolicited messages.
  • Contact Your Bank: If you have clicked on a link or provided information, contact your bank or credit card provider immediately to secure your accounts.
  • File a Complaint: Report the incident to the FBI’s Internet Crime Complaint Center to assist in tracking and combating these scams.

Conclusion

As phishing scams continue to evolve, it is crucial for individuals to remain vigilant and informed. By recognizing the signs of a scam and taking proactive measures, users can protect themselves from potential financial loss and identity theft. The FBI’s ongoing investigation aims to address this growing threat and safeguard consumers against fraudulent activities.

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